酒店职业汉语专题-办理入住(知识热身+视频学习)

1. 课件剧情 Introduction:

意大利的Jenny和泰国的Mary是某五星级酒店的外籍实习生,分别担任礼宾部和前台工作。在Sightlink学习并在中国酒店实习两个月后,她们即将被国际酒店集团派往本国担任更重要的管理职位。今天,集团派出神秘中国客人亲自检验她们这两个月所学的酒店服务专业技能和中文水平。来看看她们的表现吧!

2. 关键单词 Key Words:

办理入住 bàn lǐ rù zhù

phrase. check-in

夸奖 kuā jiǎng

n. compliment

服务 fú wù

n. service

身份证shēn fèn zhèng

n. ID card

预定 yù dìng

n. reservation

确认què rèn

v.to confirm

离开lí kāi

v. to depart

入住单 rù zhù dān

n. check-in list

签字 qiānzì

v. to sign

信息 xìn xī

n. information

支付宝 zhī fù bǎo

n. Alipay

刷卡 shuā kǎ

v. toswipe a bank card

出示 chū shì

v.toshow

愉快 yú kuài

adj. happy

电梯口 diàn tī kǒu

n. the entrance of the elevator

水疗中心 shuǐ liáo zhōng xīn

n. spa

观光层 guān guāng céng

n. Sightseeing layer

介绍 jiè shào

v. to introduce

夜景 yè jǐng

n. night view

顶层 dǐng céng

n. the top floor

继续 jì xù

v.to continue

回头见 huí tóu jiàn

phrase. See you later

3. 实用句型 Useful Sentences:

1.可以出示您的身份证吗?

(Kě yǐ chū shì nín de shēn fèn zhèng ma ?)

May I see your ID card, please?

Usage:

“(Sub)可以……吗?”is a polite way to ask someone’s opnion or permission. For example, 我可以坐这儿吗?( May I sit here?). 我可以借一下你的伞吗?(May I borrow your umbrella?). 你可以等我一会吗?(Can you wait for me for a moment?).

2.祝您入住愉快!

(Zhù nín rù zhù yú kuài .)

Wish you a nice stay.

Usage:

“祝您……愉快/快乐!”is often used to express someone’s wishes in China. For example, 祝您旅途愉快!(Have a nice trip!). 祝您用餐愉快!(Enjoy your meal!). 祝您假期愉快!( Have a nice holiday!). 祝你生日快乐! (Happy birthday to you!)

联系我们

 

邮件:Oscar.Zhang@sightlink.cn

工作时间:周一至周五,9:30-18:30,节假日休息

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